Build your global team. Keep the freedom to make it yours.
Access skilled global talent. Reduce workforce costs. Scale faster. And unlike the traditional BPO model, Nexa doesn't believe your best employees should be held hostage by an outsourcing contract. We recruit, employ, onboard, and support dedicated professionals who work as an extension of your team.
They're your people. Hire them. No multi-year waiting periods. No lock-in. Build with us. Grow with us. Graduate from BPO when you're ready.
Traditional outsourcing outsourced a function. We believe the future is building teams.
Nexa gives companies access to skilled international professionals who work directly with their organization, systems, managers, processes, and culture. These aren't random shared resources bouncing between multiple clients. They're dedicated members of your team.
Your managers. Your systems. Your processes. Your culture. Your team.
Nexa handles the infrastructure behind them
- Recruiting and employment
- Payroll and benefits
- HR administration
- Local employment requirements
- Equipment and technology options
- Ongoing workforce support
You run the business. We make building the global workforce easier.
One of the biggest problems with traditional outsourcing is what happens when you find an incredible employee. They become essential to your business. They know your customers, your systems, your processes. They've built relationships with your leadership team. They're part of the company. Then you decide you want to hire them directly, and suddenly you discover the employee you've spent years developing isn't so easy to hire. Traditional outsourcing agreements may include conversion restrictions, extended waiting periods, buyout provisions, or other contractual limitations designed to keep workers inside the outsourcing relationship.
No employee hostages
No artificial barriers. No business model built around keeping your team from becoming your team.
A real conversion path
If you're ready to bring a Nexa professional onto your own entity, we'll help you make the transition.
Options, not restrictions
Because great outsourcing should create options, not restrictions.
Start with Nexa. Build your team. Take it in-house when you're ready.
Nexa Managed Talent
You need great people. We help find them, employ them, and provide the infrastructure behind them. Your Nexa professionals work as dedicated members of your organization while Nexa manages the employment relationship.
- Enter new talent markets
- Reduce workforce costs
- Build dedicated remote teams
- Avoid establishing an entity
- Scale quickly and test new markets
Nexa Build-to-Transfer
Start with Nexa and build toward your own operation. Nexa recruits and employs your initial team while you validate the market. When your workforce reaches the point where establishing your own entity makes sense, Nexa can help establish the entity and transition eligible employees to your organization.
Build it. Prove it. Own it.
Nexa Own-Entity Workforce
Already have an international entity? Or ready to establish one? Nexa can help recruit the talent and support the infrastructure around your workforce: recruiting, payroll, HR administration, benefits coordination, accounting, entity administration, and local operational support.
You own the entity. You employ the people. Nexa helps run the infrastructure.
One talent strategy. Multiple employment models.
Your global workforce shouldn't be forced into one structure. Nexa helps companies determine the right model based on where they are today and where they're going next.
BPO
Nexa employs the team while they work exclusively with your organization.
EOR
Hire individual employees internationally without establishing your own local entity.
Explore EOR →Your own entity
Establish a permanent international operation and employ your workforce directly.
Global payroll
Already have entities and employees? Nexa can support payroll administration across your international workforce.
Explore Payroll →Start where you are. Build toward where you're going.
Global talent that works for your business.
We don't believe outsourcing should feel outsourced. Your Nexa team members integrate into your organization. They work inside your systems, attend your meetings, report to your managers, follow your processes, learn your customers, work toward your KPIs, and become part of your culture. Dedicated to your business, not a revolving pool of anonymous outsourced labor.
Understand
We start with your business, not a generic job description. We learn your organization, team structure, processes, technology, objectives, culture, working hours, required experience, and what success looks like in the role.
Source
Nexa searches for qualified professionals within strategic global talent markets based on the role, experience, language requirements, time zone, and budget.
Screen
Candidates can be evaluated for professional experience, communication skills, language proficiency, technical capabilities, role-specific skills, industry experience, cultural alignment, and availability.
Select
You decide who joins your team. Nexa presents qualified candidates. You can interview them just as you would someone sitting down the hall. Because ultimately, they're going to work with you.
Employ & onboard
Nexa coordinates the employment and onboarding infrastructure: employment, payroll, benefits, HR administration, equipment, technology, workspace options, and local employment requirements.
Integrate
Your employee joins your workflows, meetings, systems, processes, and culture. You manage the work. Nexa supports the infrastructure.
Scale
One employee can become five. Five can become fifty. Build your international team as your business grows.
Transfer when you're ready
If you eventually establish your own entity and want to bring eligible Nexa employees directly onto your organization, we'll help create a transition plan. We want your business to grow, even when that means you've outgrown traditional BPO.
Roles across the entire front and back office.
💼 Sales & Business Development
SDRs · BDRs · Inside Sales Representatives · Account Executives · Sales Support · Lead Generation Specialists · Appointment Setters · Sales Operations · CRM Specialists · Market Research
💬 Customer Experience
Customer Service Representatives · Customer Success Specialists · Client Support · Chat & Email Support · Inbound & Outbound Support · Retention Specialists · Account Coordinators
🧮 Finance & Accounting
Bookkeepers · Staff Accountants · AP/AR Specialists · Billing Specialists · Collections Specialists · Payroll Specialists · Financial Analysts · Accounting Assistants · Controllers
📂 Back Office & Administration
Executive Assistants · Administrative Assistants · Data Entry Specialists · Operations & Project Coordinators · Document Specialists · Virtual Assistants · Office Support · Research Assistants
🤵 Human Resources & Recruiting
Recruiters · Sourcers · Recruiting Coordinators · HR Administrators · Payroll Specialists · Benefits Administrators · Onboarding Specialists · HR Operations · Talent Acquisition
📣 Marketing
Digital Marketing Specialists · Marketing Coordinators · Social Media Specialists · Content Specialists · SEO Specialists · Email Marketing · Graphic Designers · Marketing Operations · Lead Generation
💻 Technology & IT
Software Developers · QA Specialists · Technical Support · Help Desk · IT Support · Data Analysts · CRM Administrators · Cloud Support · Implementation Specialists · Systems Support
⚖ Legal Support
Legal Assistants · Paralegals · Intake Specialists · Case Managers · Document Specialists · Administrative Support · Client Intake · Legal Billing Support
🚛 Logistics & Operations
Logistics Coordinators · Dispatchers · Track & Trace Specialists · Operations Specialists · Customer Support · Freight Coordinators · Carrier Sales · Administrative Support
Different industries need different people.
Nexa builds teams around the actual requirements of your business.
The cheapest labor market isn't always the best labor market.
Nexa helps companies determine where roles should be located. Right role. Right market. Right model.
- Lower workforce costs. Access markets where highly qualified professionals may cost significantly less than comparable talent in higher-cost labor markets.
- Access more talent. Stop limiting recruiting to employees within commuting distance of an office.
- Scale faster. Build teams without adding the same level of domestic overhead.
- Extend operating hours. Strategically distributed teams can support customers across additional time zones.
- Reduce recruiting burden. Nexa manages sourcing, screening, and candidate selection.
- Build flexibility. Start outsourced and transition toward your own international infrastructure when the business case makes sense.
We evaluate location based on:
- Talent availability and required experience
- English proficiency and language requirements
- Time-zone alignment
- Labor costs and employer costs
- Competition for talent
- Role complexity and customer interaction
- Operational requirements
- Long-term expansion strategy
Nexa flips the traditional expansion model.
Imagine you're expanding into Colombia. You don't know whether you'll eventually need 5 employees or 100. Traditional expansion says: set up the company, hire attorneys, register locally, establish payroll, build HR infrastructure, set up benefits, create banking relationships, hire accounting support. Then start recruiting. Nexa flips the model: start with the people, build the team, validate the economics, prove the operation. Then decide whether you need the entity. If the answer becomes yes, Nexa can help build that too.
You don't outgrow Nexa. Your relationship with Nexa evolves.
We don't want to own your people. We want to help you build your company.
Traditional BPO
- Outsource the work; the provider controls the employment relationship
- Employees remain tied to the BPO model
- Conversion may be restricted by contractual terms
- Provider's incentive is keeping every employee inside the model
- Opening your own entity can mean finding entirely new providers
Nexa Global
- Build your team; you manage their day-to-day work
- Employees integrate into your organization
- You have a path toward direct employment when appropriate
- Nexa can help establish your entity
- Nexa can transition into your payroll and workforce partner as the relationship evolves
Global hiring shouldn't feel like buying a mystery box.
Before building your team, Nexa helps you understand the expected cost structure. No guessing. Understand the economics before you build the team.
Global Talent & BPO FAQs
What is Nexa Global BPO?
Nexa Global helps companies build dedicated international teams by supporting recruiting, employment, payroll, benefits, HR administration, and other workforce infrastructure. Your Nexa team members work within your organization while Nexa supports the employment structure behind them.
Are Nexa employees dedicated to our company?
Dedicated workforce arrangements are designed around employees working with your organization rather than functioning as anonymous shared resources. The specific structure is defined as part of your workforce solution.
Who manages the employee's day-to-day work?
You do. Your managers determine responsibilities, priorities, goals, processes, schedules, and performance expectations. Nexa supports the employment and workforce infrastructure.
Can we interview the candidates?
Absolutely. They're joining your team. You should have a voice in choosing them.
Can we hire a Nexa employee directly?
That's one of the principles behind the Nexa model. If your strategy evolves and you want to employ an eligible Nexa team member through your own entity, our goal is to provide a reasonable path rather than creating artificial barriers. Specific transition requirements depend on the country, employment arrangement, applicable law, and agreed commercial terms.
Do we have to wait years to hire someone directly?
Nexa's model is not designed around multi-year employee lock-ins. Where a direct employment transition is legally and operationally possible, we'll work with you on an appropriate transition process.
What if we don't have an entity?
That's exactly where Nexa BPO or EOR can help. Nexa can provide an employment structure while you build your international team.
What if we eventually want our own entity?
Then let's build one. Nexa can support entity establishment and help coordinate the workforce transition when appropriate.
Can Nexa still help after we open our entity?
Yes. Opening your own entity doesn't have to end the Nexa relationship. Nexa can continue supporting payroll, recruiting, HR administration, benefits, accounting, entity support, and workforce operations.
Is Nexa only for large companies?
No. The model can support startups building their first international team, growing companies entering new markets, established organizations looking for workforce efficiencies, and enterprises building large international operations.
How much can we save?
Savings depend on the position, location, experience level, employer costs, benefits, technology requirements, and the comparable cost of hiring in your current market. Nexa focuses on building a transparent cost model rather than promising a generic savings percentage that may not apply to your business.
Don't outsource your future. Build it.
Your next great salesperson may be in Colombia. Your next accountant may be in Argentina. Your next developer may be somewhere you haven't looked yet. Nexa helps you find the people, build the team, and create the infrastructure to grow. And when you're ready to make that team completely yours? We'll help you do that too.